Accepted Payment Methods

      1. Credit/Debit Cards:
        • We accept major credit and debit cards including Visa, MasterCard, American Express, and Discover.
        • Payments are processed securely through our payment gateway provider.
      2. PayPal:
        • Customers can choose to pay through PayPal, ensuring a secure and fast transaction.
        • You can link your credit/debit card or bank account to your PayPal account for seamless payments.
      3. Bank Transfers:
        • Direct bank transfers are accepted. Our bank details will be provided at the checkout page.
        • Please include your order number as the payment reference.
      4. Gift Cards and Store Credit:
        • Futra Gabha gift cards and store credit can be used as payment on our website.
        • To redeem, enter the code at checkout.

Payment Terms

      1. Payment Confirmation:
        • Once your payment is successfully processed, you will receive an order confirmation email with your order details.
        • If you do not receive a confirmation email within 24 hours, please contact our customer service team at [email protected].
      2. Currency:
        • All prices listed on our website are in INR (Indian Rupee). For international customers, the payment of products will reflect in their own currency based on current exchange rates as determined by their credit card provider or bank.
      3. Sales Tax:
        • Sales tax is applied based on the shipping address and in accordance with local laws.
        • The applicable tax will be calculated and displayed at checkout before the payment is made.
      4. International Transactions:
        • For international orders, your bank or card issuer may charge you an international transaction fee.
        • Futra Gabha is not responsible for any additional fees imposed by your bank or card issuer.

Security

      1. Secure Payment Processing:
        • All payment transactions are processed through secure payment gateways with SSL encryption to protect your payment information.
        • We do not store your credit card information on our servers.
      2. Fraud Prevention:
        • To prevent fraud, we may conduct verification checks on payment transactions.
        • If your order is flagged for verification, you will be contacted to provide additional information.

Failed or Declined Payments

      1. Payment Issues:
        • If your payment is declined or fails for any reason, you will be notified at checkout.
        • Please contact your bank or card issuer for more information.
      2. Order Cancellation Due to Non-Payment:
        • Orders not completed due to payment issues will be automatically cancelled. after 24 hours.
        • You can place a new order with an alternative payment method.

Contact Information

For any questions or concerns regarding our payment policy, please contact our customer service team at [email protected].